Access One ATM, Inc.

280 85th Street, Suite 100
Brooklyn, NY 11209

Phone: (866) 764-5951

Web: www.accessoneusa.com

 

    


 
Support for ATM Biz App brought to you by Access One

 
Q: My Login & Password do not work for Datastream or EFX
 
A: Call Heidi Chan at 718-492-1671 ext 202, to add your Login Name to approved users
 
Q: I am able to Login to Datastream but my terminals do not display
 
A: Login from your web browser to https://www.datastreamatm.com/login/login.aspx?ReturnUrl=%2fdefault.aspx
Put in your UserName & Password
Go to Terminal Management
"Select pre-defined view setting to view terminals" to second [Global] Heidi
Press "Set as Default"
 
Q:  I am able to Login to EFX but my terminals do not display
 
A: Login from your web browser to https://www.efxatm.com/
Put in your UserName & Password
Go to Terminal Management
"Select pre-defined view setting to view terminals" to [Global] AO View
Press "Set as Default"
 
Q:  The Ap still does not work
 
A: Call Heidi Chan at 718-492-1671 ext 202 to troubleshoot